TERMS & CONDITIONS
Welcome to Travancore Ayurveda. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian
- We reserve the right to modify these Terms & Conditions at any time without prior notice
- Continued use of the website after changes constitutes acceptance of revised terms
- All content on this website, including images, descriptions, and logos, is the property of Travancore Ayurveda and protected by copyright laws
2. Product Information
- All products are authentic Ayurvedic formulations made from natural ingredients
- Product descriptions, images, and specifications are provided for reference and may vary slightly from actual products
- We strive to display accurate product information but do not warrant that descriptions are complete, current, or error-free
- Colors displayed on your screen may vary from actual product colors due to monitor settings
- We reserve the right to limit quantities, discontinue products, or modify formulations as needed
3. Pricing and Payment
- All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise
- Prices are subject to change without notice, but orders already placed will honor the price at the time of purchase
- Payment must be made in full before order processing
- We accept credit/debit cards, UPI, net banking, wallets, and cash on delivery (where available)
- Payment processing is handled by secure third-party gateways
- In case of payment failures or technical errors, amounts will be refunded to the source account within 7-10 business days
4. Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, suspected fraudulent activity, or inability to verify payment information. If your order is cancelled, you will receive a full refund.
5. Product Usage and Disclaimer
- Our products are intended to support health and wellness based on traditional Ayurvedic principles
- These products are not intended to diagnose, treat, cure, or prevent any disease
- Always consult a qualified Ayurvedic practitioner or healthcare professional before using any product, especially if you are pregnant, nursing, have a medical condition, or are taking medications
- Follow dosage instructions carefully and discontinue use if adverse reactions occur
- Keep all products out of reach of children
- Results may vary from person to person based on individual constitution and health conditions
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the exclusive property of Travancore Ayurveda. Unauthorized reproduction, distribution, or commercial use is strictly prohibited without written consent.
7. Limitation of Liability
Travancore Ayurveda shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product. We make no warranties regarding product effectiveness for specific conditions.
8. User Conduct
When using our website, you agree NOT to:
- Violate any applicable laws or regulations
- Engage in fraudulent activities or misuse payment systems
- Attempt to gain unauthorized access to our systems or networks
- Upload malicious code, viruses, or harmful software
- Impersonate another person or entity
- Use automated systems or bots to access the website
9. Reviews and Testimonials
Customer reviews and testimonials represent individual experiences and may not reflect typical results. We reserve the right to moderate, edit, or remove reviews that are offensive, fraudulent, or violate our guidelines. By submitting a review, you grant us permission to use it for marketing purposes.
10. Force Majeure
We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, wars, strikes, government actions, or technical failures.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
12. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Information
For questions regarding these Terms & Conditions, please contact us:
Email: info@travancoreayurveda.com
Phone: +91 9703577700, +91 9703577711
Address: Travancore Ayurveda (Branches in Hyderabad, Bangalore, Vijayawada & Visakhapatnam)
Website: www.travancoreayurveda.com
