At Travancore Ayurveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our authentic Ayurvedic products.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address

• Health Information: Information you provide regarding health conditions or concerns (only when voluntarily shared for product recommendations)

• Payment Information: Credit/debit card details, UPI information (processed securely through encrypted payment gateways)

• Website Usage Data: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders

• Communicate order updates, shipping notifications, and delivery status

• Provide customer support and respond to inquiries

• Send promotional offers, new product launches, and seasonal discounts (only with your consent)

• Improve our website, products, and services based on customer feedback

• Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with:

• Shipping Partners: To deliver your orders (e.g., courier services)

• Payment Processors: To securely process transactions

• Service Providers: Website hosting, email services, analytics tools

• Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access and review your personal information

• Request corrections to inaccurate data

• Request deletion of your data (subject to legal requirements)

• Opt-out of marketing communications at any time

• Withdraw consent for data processing

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: info@travancoreayurveda.com

Phone: +91 9703577700, +91 9703577711

Website: www.travancoreayurveda.com

Travancore Holistic Research Pvt Ltd

Flat no.: 104, Cyber Residency, above Indian Bank, Indiranagar, Gachibowli Hyderabad 500032
Phone:   9703577708